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Cookie Policy

 This cookie policy applies to the website (the "Website"). The Website is owned and operated by Shred-it International ULC, 2794 South Sheridan Way, Oakville, Ontario, Canada, L6J 7T4 ("Shred-it").
The relationship with our customers is at Shred-it first. To be able to be of the best possible service, the Site uses cookies. Below Shred-it provides more information about the different types of cookies used on the Website.

 1. Use of cookies

Cookies are small text files placed on your computer (or other devices such as a smartphone or tablet) are placed when you visit a website. They are used for the operation of web pages, or to work more efficiently, as well as to offer to the users internet services and functionalities.
Cookies can either "permanent" cookies or "session" cookies. A persistent cookie is one sent by an Internet server to a web browser, text file, which will be stored by the browser and valid until the specified expiration date (unless removed by the user before the expiration date) for the cookie. A session cookie expires when the user on the other hand, the internet session ends, so when the browser is closed.

2. Where do we use cookies?

We use cookies to make the website easier to use and to customize our products, services and better services to your interests and needs. Besides putting the necessary cookies we use cookies to make the website more personal and easier to use. Cookies for ease of use have the following functions:

  • With cookies we think about what is important to you. So we will inform you as much as possible about our products, facilities and services. You get to see you selected information.
  • Cookies can store the preferences indicated by you.
  • Cookies are used to investigate how we can optimize the website and make even more user friendly.

We also use Google Remarketing campaigns. This makes it possible for visitors who already have indicated their interest in our website, to show on other websites that are part of the Google Display Network personalized (advertising) messages. The display of these advertisements is done through the use of cookies. We can not personally identify you based on this information and there are no user profiles created.

3. Information per cookie

The table below explains the website cookies (first party) and third party cookies (third party cookies) that we use on the website, why we use it and how long these cookies remain on your device. In the column "level" indicates which cookies are needed to make the website work (System) cookies that are necessary for normal CMS function (Essential) cookies used by users who are CMS editors (Editor), and cookies that applied are regular visitors to the Site (Visitor).

Source Name Purpose Expiry
Kentico Intergrated CMSCookieLevel Specifies which cookies are enabled by the visitor. n/a
  ASP.NET_SessionId Keeps the user session ID for security reasons. Current session
  CMSPreferredCulture Stores the visitor's preferred content culture. 1 year
  CMSMobileRedirected Indicates if the visitor has been redirected to the mobile version of the website by the Mobile device redirection web part. Current session
  CurrentTheme Stores the name of the current visual theme to provide proper design to the dialog windows. 24 hours
  Webauthtoken Live ID authentication cookie n/a
  CMSShoppingCart Stores a reference to the user's active shopping cart. 1 year
  CMSBodyClass Body element class to provide accessibility standards. n/a
  CMSShowDesktopVersion Indicates that the visitor has switched to the desktop (default) version of the website from a specific device profile. n/a
  VisitorStatus Overall status of the visitor to track the site visitors within the web analytics. 1 year
  Campaign Stores the web analytics Campaign assigned to the visitor. 24 hours
  UrlReferrer Stores the URL referrer from which the user arrives on the website. 24 hours
  CurrentContact Stores the GUID of the contact related to the current site visitor. Used to track activities on the website. n/a
Kentico Custom regionAlert-dismissed-UK Stores if the user closed the region alert bar. Current session
  regionAlert-shown-UK Stores if the user has been shown the region alert bar. Current session
  seen_cookie_message Stores if the user has been shown the cookie law alert bar. 1 month
NewRelic NREUM The NREUM cookie stores navigation start time as well as hash codes of the document location and referring page URLs. n/a
  NRAGENT The NRAGENT cookie stores a 16 character token identifier. This cookie is used to communicate between the New Relic server aggregating end user metrics and the agent(s) running in the associated web application. n/a
  JSESSIONID The JSESSIONID cookie is used to store a session identifier so that New Relic can monitor session counts for an application. The cookie value is generated by Jetty. n/a
ShareThis _stid A random unique identifier not tied to any personally identifiable information. n/a
  _uset Indicates when a user has been cookied. n/a
Clicktale WRUID This cookie is used to anonymously identify a visitor of the Website for the purpose of enabling the ClickTale software to track such visitor’s actions across the client’s website. 1 year
  WRIgnore This cookie is created if the domain is not selected or if the account has run out of recording credits. It provides information that the specific visitor should not be recorded or tracked by the software. 1 year
  WRBlock If a visitor to client’s website does not wish to be tracked by the software he may opt-out through the following link:
Clicking this link shall place a cookie on the visitor’s machine for the purpose of blocking any recording by the ClickTale software of this visitor’s session.
1 year
  __CT_Data This cookie is used to count the number of pageviews or visits of the anonymous visitor for the purpose of enabling the ClickTale software to track the number of pageviews or visits a visitor made on the client’s website. 1 year
Google Analytics _utma Determines the number of unique visitors to the site. 2 years
  _utmb This works with _utmc to calculate the average length of time you spend on our site 30 minutes
  _utmc This works with _utmb to calculate when you close your browser. when browser closes
  _utmz This provides information about how you reached the site (eg from another website or a search engine). 6 months
  GDS_successEvents and GDS_analyticsTokens These help us identify how you use GOV.UK so we can make the site better. 4 months
  SID A Google cookie that is used as your unique identification for services provided by Google. n/a
  HSID A Google cookie that works in a similar way to SID cookie with the only difference that it is not accessible from JavaScript. n/a
  PREF A Google cookie that is used to protect you from malware and phishing attacks and maintain language preferences on Google websites. n/a
  NID A Google cookie that stores preferences referring to a particular website. n/a
  ELQ   n/a
  OGP   n/a
Brightcove BC_BANDWIDTH Detects initial bandwidth capability for progressive download deliveries. current session
Eloqua   An Eloqua cookie is used in order for its server to recognize a return visitor as a unique user. n/a

4. Manage and delete cookies

You can manage cookies in a number of ways. Most Internet browsers are managing the above mentioned your cookies through browser settings. If you do not wish to receive cookies, you can disable cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your computer or other devices. Note that if you turn off the cookies used on the website, some of the above mentioned features will not be available. This may affect the experience and Website uses.
The following links can be viewed by browsers how the use of cookies can be disabled:

To get to know more about cookies, including how to see what cookies are stored and how to manage them and remove, please visit or
If you want to choose not to be tracked by Google Analytics, please visit

5. How to contact us

If you have questions about cookies or cookie about this policy, please contact Shred-it:
Shred-it International ULC
2794 South Sheridan Way
Oakville, Ontario, Canada
L6J 7T4

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